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| Dream a Little Dream |
A lack of dreams can ruin your future
Do you have dreams about success? Do you envision what the future holds for you? Do you set your mind on goals you hope to achieve? If not, you could be setting yourself up for a life of frustration and insignificance. In effect, you are selling yourself short and settling for less than you deserve.
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| Strong Closer Needed |
Data doesn't support now or never philosophy
I once had a dream I was a fly on the wall of a Service Manager's office. He was on the phone with an automotive consultant discussing his struggles at implementing service lane controls at his dealership. Here's what I heard.
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| Dealing with Rug Rats |
When the children come along
Ah the children. Sweet and innocent little balls of energy that torture parents for their sins against their own moms and dads. And one of the things many of us prefer never to see approaching our dealerships.
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| When Your Manager Disappears |
Next to the promise of death and taxes
There is one thing certain in the car business: Management Change. How you handle the changes will have a significant impact on your success, so it's best to know what to expect and how to handle yourself.
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| Increasing Your Net Worth |
Giving more than you're paid for earns huge dividends
You hear people complain all the time that they're not getting paid enough for what they do. I say the answer to that dilemma is to do more than what you're paid for and watch the investment pay off.
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| AutoCast - When Your Sales Manager's a Jerk |
What do you do when your boss is tough to work for?
We?ve all had them: Managers who make going to work a reason to call in sick. They're the ones who know it all, slam you in front of co-workers, and tell you to 'get the *%@$# out of my office and sell a *&^%$ car!'
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| A Roll of the Dice |
What to do after they're burning gas
You knew it was crap shoot but you rolled the car anyway. Now you're having trouble finding a lender who will buy it. What do you do? The typical approach is to call the customer and blame the bank. "They want more down" or "I was hoping to get you a better rate but the bank just doesn?t believe in you as much as I do."
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