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| Nurturing the Service Waiter |
Increase your sales with these ideas...
Some of the best sales opportunities are waiting in your showroom while the service department works on their car. These customers often include the patient reader, the busy bee and the antsy roamer who just can’t sit still. Most of these customers have no connection to salespeople at your dealership, so building a relationship is your first step to success.
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| Service Advisor Job Description |
Positive attitude and a love for people required
The Service Advisor is the retail facility's first-line customer relations and service representative. There is no question that a positive attitude toward service is the first requirement of the job. There also must be a genuine love for people or you may as well look elsewhere for a career. So what are the other details of the job?
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| You Can't Sell a Car over the Phone |
But you can increase your closing percentages
According to an NADA study, appointments close at nearly double the rate of walk-in shoppers. And to be effective at setting appointments, you'd better know how to handle the telephone. The first thing you need to do is establish a process for connecting the customer to a qualified sales professional.
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| The Monday Morning Walk |
Most people resolve to walk every day to lose weight or lower their cholesterol.
You should resolve to take a walk every morning to increase your sales! How often do you walk your inventory? If you're not walking the lot each and every day, you're risking your financial health.
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| Increasing Your Net Worth |
Giving more than you're paid for earns huge dividends
You hear people complain all the time that they're not getting paid enough for what they do. I say the answer to that dilemma is to do more than what you're paid for and watch the investment pay off.
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| AutoCast - When Your Sales Manager's a Jerk |
What do you do when your boss is tough to work for?
We?ve all had them: Managers who make going to work a reason to call in sick. They're the ones who know it all, slam you in front of co-workers, and tell you to 'get the *%@$# out of my office and sell a *&^%$ car!'
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| Sales Success Story |
"I have too many salespeople already"
All he wanted was a desk and some inventory to sell. So the talented salesperson entered the dealership and asked for a job. "Well, your resume looks good," said the sales manager, "and I'd love to hire you but I can't flood the floor. I have too many salespeople already!"
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