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Your Guide to Never Forgetting to Contact a Customer!

How to Remember Anything

Write it down! Sure this sounds so simple and elementary that you're probably shaking your head and saying "Duh!" But if you're honest, you'll admit that during the busiest times you often neglect the fundamentals unless you have good systems and habits in place. Start With A Good System! What began in the lab as a failed attempt at creating a special glue resulted in what we know today as "Post - It" notes. It's probably the most commonly used tool for jotting down your "To - Do" list. But it's not very good at helping set priorities or reminding you when to take action. Here are some tools that work much better:

Franklin Planner - gives you a place to organize your thoughts and teaches you how to prioritize.
Outlook - Most computers come pre-loaded with Microsoft Outlook. It has a calendar feature that allows you to set alarms for reminders.
Log Sheets - Combined with a regular call schedule, a log sheet can be simple and effective.

21 Days to Success! It takes 3 weeks of practicing a behavior every day in order to make it a habit. So why not start today?

Decide to take action - If you don't make a firm commitment to yourself, you won't succeed.
Choose a system - Consider the above recommendations or ask others who are successful what they use.
Slow Down to Speed Up - Before moving on to the next customer, write down or input your follow- up activity. The extra minutes spent up front will save time and pay huge dividends in the long run.

A good system for follow-up calls will build your reputation as someone customers can trust!