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Dear Fellow Honda Dealer

Curry Honda, Atlanta Georgia

Dear Fellow Honda Dealer,

In April of 2005, Curry Honda retained the services of Auto University to improve our service-drive profitability, fixed operations processes and TSI scores.

Today, all I can say is, "WOW!"

Curry Honda’s clients are the direct beneficiaries of Auto University’s service-drive implementation. The Auto Certified Consultant works right on the drive with our Service Advisors and Cashiers to ensure that we have a successfully implemented and customized process in every facet of our operation. We have adopted the position that this is the way we will do business at Curry Honda, Atlanta, Georgia without exception!

In the first three months our TSI scores have jumped dramatically. Our labor sales are climbing as a result of spending quality time with our clients on the drive. We’ve already found it necessary to add more technicians to handle our increased business.

In addition, we’ve seen our parts sales climb, specifically our accessory sales.

There is no doubt that every Honda dealer should do business this way-they owe it to their customers and to themselves. In fact, every dealer, regardless of brand name, will benefit in service, sales, parts sales and customer satisfaction once they embrace this service process.

If you have any doubts that this process is absolutely essential to the growth of your business, please contact Greg Salisbury, my Parts & Service Director or me directly.

Regards,

Adam Zukerman
General Manager