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 This dynamic one day course provides analysts with insights into the
mind of the automotive Dealer Principal and their personnel.
During this course, participants will:
- Develop a better understanding of the car buying process
- Experience the car buying process from a customer's point of view
- Understand the backgrounds and attitudes of dealers and finance managers
- Gain insights into how dealerships leverage the system for their own benefit
- Learn specific dealership terminology and how it is used
Course Agenda
- Welcome and Course Objectives
- Agenda and Making Today Great
- Introductions
- Understanding the Dealership Environment - Awareness
- Understanding the Dealer and their people
- Understanding the Sales Process
- Understanding the Finance Process
- Understanding the impact of Pay Plans
- Understanding Dealership Abuse
- Understanding Your Role
- Q and A
This course includes hands on activities, role plays and real case studies along with a question and answer session.
For more information on how to gain an advantage for your finance team,
contact us now!
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