| Auto University Course |
Customer Focused Negotiations (SM221)
By the end of this course you will:- Understand how customer attitudes impact negotiations
- Learn how building value can help you close the deal faster and for higher profits
- Find new ways to transition from a demonstration to negotiations
- Gain tips and ideas on how to ask for the sale
- Understand the 3 reasons customers say “NO”
- Learn how to overcome objections
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