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Auto University Course Value Building Service Strategies Part 2 (GM110) Upon completion of this course you will: Learn new strategies for increasing value Understand how and when to ask for the sale Make the most out of your time with the customer Be able to increase your hours per RO and your profits

The Pre-Work Order "The Real Competition"	My Latest Visit to the Dealership It's all in the Wrist
Getting the Most from a Glass of Water Converting the Cash Buyer	Positive Focus Turns Things Around How to Remember Anything
'My Month's End is on the 10th!' Return to the Trenches	Return to the Dark Ages Lessons from the French

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