Courses

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Courses

College of Automotive General Management: - Enhanced Sales Presentations (GM126); - Business by Appointment (GM125); - Making Sales Meetings Great (GM124); - Finance And Customer Satisfaction (GM111); - Value Building Service Strategies Part 2 (GM110); - Value Building Service Strategies Part 1 (GM109); - Building An Evidence Manual (GM113); - Power in Demonstrations (GM106); - Creating A Winning Organization (GM112); - Maximizing the Reservation Process (GM114); - Sales Training Strategies (GM115); - Delivery and Customer Satisfaction (GM116); - Value Building Product Presentations (GM118); - Solution Selling (GM108); - Connecting With Customers (GM120); - Accelerated Manager Evaluation (GM117); - The Trade Evaluation Process (GM123); - Customer Focused Negotiations (GM121); - Customer Relationship Management (GM122); - Maximizing Your Market Potential (GM119)

College of Automotive Sales Management: - Enhanced Sales Presentations (SM231); - Business by Appointment (SM230); - Making Sales Meetings Great (SM229); - Power in Demonstrations (SM205); - Creating A Winning Organization (SM219); - Building An Evidence Manual (SM225); - Sales Training Strategies (SM227); - Delivery and Customer Satisfaction (SM228); - Strategic Sales Greetings (SM226); - Value Building Product Presentations (SM224); - The Trade Evaluation Process (SM223); - Customer Relationship Management (SM222); - Customer Focused Negotiations (SM221); - Connecting With Customers (SM220); - Accelerated Manager Evaluation (SM217); - Advanced Fact Finding (SM218); - Solution Selling (SM208)

College of Automotive Sales Consultants: - Enhanced Sales Presentations (SM329); - Business by Appointment (SC328); - Building An Evidence Manual (SC322); - Power in Demonstrations (SC305); - The Trade Evaluation Process (SC325); - Delivery and Customer Satisfaction (SC327); - Strategic Sales Greetings (SC326); - Value Building Product Presentations (SC324); - Customer Focused Negotiations (SC321); - Connecting With Customers (SC320); - Solution Selling (SC308); - Advanced Fact Finding (SC318)

College of Automotive Service Management: - Value Building Service Strategies Part 2 (SMG407); - Value Building Service Strategies Part 1 (SMG406); - Creating A Winning Organization (SMG416); - Maximizing the Reservation Process (SMG418); - Connecting With Customers (SMG420); - Accelerated Manager Evaluation (SMG417); - Maximizing Your Market Potential (SMG419)

College of Automotive Service Advisors: - Greeting the Service Customer; - Value Building Service Strategies Part 2 (SA504); - Value Building Service Strategies Part 1 (SA503); - Maximizing the Reservation Process (SA518); - Connecting With Customers (SA520); - Maximizing Your Market Potential (SA519)

College of Automotive Financial (F&I) Management: - Finance And Customer Satisfaction (FM605); - Rapport Building Strategies (FM625); - Solution Selling (FM608); - Financial Services for the 21st Century Part 2 (FM616); - Financial Services for the 21st Century Part 1 (FM615)

College of Automotive Business Development: - Maximizing the Reservation Process (BD701); - Customer Relationship Management (BD722)

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