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Courses College of Automotive Financial (F&I) Management Whether you're an established Finance Manager or just wish to get started, this is the place to increase your knowledge. - Finance And Customer Satisfaction (FM605) - Rapport Building Strategies (FM625) - Solution Selling (FM608) - Financial Services for the 21st Century Part 2 (FM616) - Financial Services for the 21st Century Part 1 (FM615)

The Best Customer We Ever Had Ideas to Speed up Service	My Latest Visit to the Dealership Closing Strategies
Four Phases of Finance Series - Part Four Customer Communications and CSI	The Ball is in Your Court Texas Dealer Takes Bull by Horns
Focusing on Safety A Simple 'Hello' Puts Customers at Ease	Variety in the Devil's Playground Faith, Hope and Love

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