Auto University is a company that focuses on core services that will help your personnel develop and strengthen the skills they need to be peak performers. It is imperative that both the Sales and Service Teams know how to sell your products. Our coaches translate learning theories into practical skills that can be utilized on the drive and on the showroom floor.
There are four main areas that constitute the potential for growth in your dealership.
- Needs Analysis - Assessing your present situation, strengths and weaknesses
- Custom Process Development that will address your dealership's needs and how best to implement the process
- Coaching and Training your personnel so that each team member reaches his/her full potential on the drive and in the showroom
- Sustainment - After the initial training, we come back to the dealership to reinforce the training and to work with any new hires.
Course Topics:
- Back to Basics - Recruiting the Best Personnel
- Sales Skills and Building Confidence - Sales and Service Departments
- In-Dealership Training and Off-Site Workshops
- Development of Customized Processes
- Selling Solutions
- Train the Trainer
- Menu Creation for Service and Sales Departments
- Prospecting for Clients
- Selling to Women
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| Your service operation is the key to driving the growth of your dealership. Only when every point of customer contact is finely tuned can you build customer loyalty, the key to growing your dealership.
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Service Process Training
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| Our Customized Sales Process and Management training is delivered exactly where you need it most: in-house. Activities will include; instruction, work-group sessions, problem solving, one on one coaching, role playing and modeling of retail techinques through direct interaction with our coach.
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Sales Process Training
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| Manufacturer development and training needs to keep current with changing technology and practices in a profession or in the concept of lifelong learning. Developing and implementing a program of professional development is a staple in the Auto University organization.
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Auto University - Send Us Your RFP
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