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Fette Ford Video
The Politics of Good Service
You Lousy, No Good S.O.P
Keeping You to Yourself
Of Course I Asked for the Sale... Or Did I?
The Open Ended Close
Creative Finance Approach Turns Bad
What’s the Big Idea?
The One Minute Manager Revisited
The Best Sales Tool in History
The Tortoise and the Hare
How Not to Strike it Rich
How to Remember Anything
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