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Are You Serving Up the Right Menu?
5 NEW Electronic Templates to Build Your Business!
(Half day program: 3 1/2 hours) Facilitators: Ted Ings

Primary Audience: Service Managers, Parts Managers, Fixed Operations Managers, General Managers

Overview: The amount of time it takes to prepare a proper and profit-producing service menu is more than one might imagine. The process involves research into costs and pricing and more, and could easily reach 60 to 70 hours.
  • Participants will receive all of the components, in electronic (MS Excel and Word) and paper formats, to build your dealership's service menu!

Objectives:

  • Understand how to properly implement a menu presentation
  • Discover the 5 most important components to your menu (and why most dealerships lack them)
  • 7 critical pre-work components surrounding your menu
  • Real world examples of successful menus
  • Examples of packages, features and accessories
  • How to incorporate the menu during the walk-around
  • 11 Service Advisor tips and menu presentation techniques
  • Overcome the 3 most common customer objections
  • Proper "word tracks" and terminology
  • Build your customized dealership service menu
  • Take action now!

 

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