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This fast-paced, energizing workshop contains all of the latest, best-kept secrets and outrageously powerful strategies for retailers in presenting, selling, negotiating, closing and obtaining referrals while maintaining high sales satisfaction throughout the retail process.
Day One Agenda
- The Sales Process
- Personal Action Plan
- Retail Communication Skills
- Managing and Coaching the "First Half"
- "Meet and Greet" Models
- Take Control of Price Shoppers
- Real-World Fact-Finding Strategies
- Value Presentation Skills
- Demonstration Rides
- Training Your Team
- Developing Role-Play Activities
- Customer-Handling Skills
- Ownership Agreement Strategies
- Management, Supervision and Accountability
Day Two Agenda
- Value Presentation SUPER BOWL
- Managing and Coaching the "Second Half"
- Negotiating Tools
- How to Write-up 100%
- How to Properly Manage Floor Traffic
- Advanced Closing Techniques
- Take Control of Price Shoppers
- Delivery Strategies and Techniques
- Follow up / future business
- Overcoming Retail Objections
- How to Ask for Referrals
- Floor log tools and strategies
- Recruiting and Interviewing
- Tools for Employee Retention
- Effective Training Meetings
- How to Inspire Your Team
- Implementing your Personal Action Plan
For more information Contact Us now!
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