 "The Manufacturer's Choice for On-Site, Hands-On Dedication"
To succeed in today's competitive business environment, manufacturers and dealerships must attract and maintain the most highly skilled personnel who focus on the needs of your customers. Many automotive retailers fail to grow because they find it difficult to institute changes. That's where Auto University
comes in.
Our Customized Sales Process and Management training is delivered exactly where you need it most: in-house. Activities will include; instruction, work-group sessions, problem solving, one on one coaching, role playing and modeling of retail techinques through direct interaction with our coach. Auto University's globally renown, retail facilitators provide your Sales Managers and Consultants with the most powerful and advanced strategies, such as:
- Professional Selling Skills
- Internet Manager Technologies
- Telephone Selling Strategies
- Managing and Coaching Techniques
- Cutting-Edge Presentations
- Retail to Lease Comparisons
- Finance Menu Presentations
- Negotiating Tips (Words and Phrases)
- Overcoming Objections
- Closing the Sale
- Obtaining Referrals and Prospecting
- Constantly Increasing Customer Satisfaction throughout the Process
Sales Managers and Leadership:
 Auto University will help you take the next step towards exploding your business through our advanced management skills and techniques. We'll help you prioritize the important objectives and let you learn the secrets that only the top Sales Managers know.
Our performance improvement implementation will teach you to prioritize roles and responsibilities, brand your dealership, develop and build your sales team, coach your people and set new goals.
"Transform Your -Sales Culture and Increase Your Profits"
Auto University is not your typical training company. We get results from working with people, as opposed to simply working with numbers. We implement a culture change with your current staff through our workshops and on-site training to achieve measurable results. We transform your sales team to be Proactive, rather than Reactive.
Phase 1 - Installation
Initial Dealership Installation and Sales Transformational Coaching:
 Auto University's Sales Process and Management Training consistently result in the most highly trained, highly skilled and customer-focused Sales Consultants and Sales Managers possible. Our coaches facilitate a professional environment that increases company profits and customer satisfaction. As a benefit of the cultural change your dealership will experience through our training, you will gain increased customer loyalty, improved customer satisfaction, increased vehicle sales and greater profits.
Phase 2 - Sustainment
Sustainment Monthly In-Dealership Facilitation and Coaching:
Savvy Dealers in the know will understand that most training programs fail not at the outset, but over time as sales personnel change, newness wears off or value is forgotten. For these exact reasons, Auto University employs a comprehensive and metric-driven
Sustainment process for your showroom to ensure that the benefits of the training endure indefinitely.
"Loyalty Provides The Greatest ROI"
Savvy Dealers in the know will understand that most training programs fail not at the outset, but over time as sales personnel change, newness wears off or value is forgotten. For these exact reasons, Auto University employs a comprehensive and metric-driven
Sustainment process for your showroom to ensure that the benefits of the training endure indefinitely.
 Here's the great news. By engaging in Auto University's powerful monthly customer-driven training, dealership personnel develop the resolve and techniques to increase sales, profitability and customer satisfaction. In many cases, the return on investment is recovered during the first week of training. Sales Process Trained dealerships have significantly increased their overall sales revenue. After completing our Sales Process Training program, your dealership can expect to achieve:
- Increased Vehicles Sales
- Increased Gross Profits
- Increased Repeat and Referral Business
- Improved Customer Satisfaction
Our Sales Process Training program produces the most highly trained, highly skilled and customer-focused service personnel possible. Our coaches facilitate a professional environment that increases company profits and customer satisfaction. As a result of the cultural change your dealership will experience through our training, you will gain increased customer loyalty, improved customer satisfaction and greater vehicle sales.
Utilize process development training in your dealership 2007 forecast and Action Plan meetings!
Contact Auto University today: (800) 344-4100, E-mail: info@autouniversity.com.
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