Jumpstart your Spring Market by Selling Packages, Batteries, Brakes, Tire and Accessory Sales
(Half day program: 3 1/2 hours) Facilitator: Ted Ings
Primary Audience: Operators, Service Advisors, Appointment Coordinators,
Receptionists, Service Managers, Fixed Operations Directors
Overview: This fast paced and fun workshop will improve the selling skills, closing ratios and customer-handling skills of your Service Advisors by utilizing 21 simple and specific secrets:
- Take action now! Your Advisors will implement these fun selling tools immediately upon returning from the class.
Objectives:
- Increase your income while satisfying customer needs
- 5 points to become a better listener and identify every service-selling
opportunity
- 3 ways to better prepare for your day!
- Demonstrate the power of a proper service selling presentation
(role-play)
- Utilize the walk-around to sell more service
- Ask for the sale - every customer, every time!
- Understand the 3 most common customer objections
- 5 professional "word tracks" to make the sale now
- Effective Follow-up techniques
- Tap into your existing customer base
- Jumpstart your Spring selling season!
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